At Florist Bowes Park, we are passionate about delivering only the freshest flowers to our neighbours in Bowes Park and the surrounding areas. Every bouquet or arrangement we create is expertly crafted and hand-delivered to ensure maximum freshness and beauty. As a trusted local florist, we aim to provide outstanding service for households and businesses alike. If your experience falls short of our high standards, we promise to address your concerns promptly and fairly.
Should your flowers or arrangements arrive damaged or not in the expected condition, please let us know immediately, ideally on the day of delivery. Our drivers take the greatest care, but occasionally accidents occur during transit. To help us resolve the issue without delay, please retain the product and any packaging, as we may request photographic evidence to assess the situation. Once confirmed, we will arrange a suitable resolution in line with our policies.
Our fresh flowers guarantee means every delivery is designed to stay vibrant and beautiful for at least five days from the day of arrival, when cared for properly (following the care instructions provided). Should your flowers not meet this standard of freshness, get in touch with us within this window. We are dedicated to delighting our Bowes Park customers and stand behind the quality of every bouquet we deliver.
Your satisfaction is our priority. If your flowers are damaged, wilted on arrival or do not meet our five-day freshness guarantee, you may be eligible for either a full replacement or a refund, as appropriate. Please contact us as promptly as possible with details and (if requested) supporting images. We will always discuss your preferred resolution and arrange a replacement delivery or a full/partial refund according to the circumstances. In cases where a returned product is required, we will guide you through this simple process.
If you have concerns or wish to make a complaint about our products, delivery, or your overall experience with Florist Bowes Park, we want to hear from you. Please reach out as soon as possible after receiving your order. Our dedicated team investigates all feedback thoroughly and aims to respond to complaints within two working days. We commit to resolving all issues quickly, fairly, and transparently. Your feedback is a vital part of maintaining our standards as Bowes Park's trusted local florist.
Serving both households and commercial clients in Bowes Park, Florist Bowes Park is proud to be your local expert for memorable, fresh flower deliveries. We value every customer and strive to build lasting relationships based on trust, quality, and exceptional service. Whatever your query or concern, our team is here to help.
Thank you for choosing Florist Bowes Park for your flower needs. Your satisfaction and delight are at the heart of everything we do.
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